Shipping policy
Shipping Policy
Order processing: Because our items are custom made to order, orders are processed and produced within 3-5 business days after payment is confirmed. Orders placed on weekends or holidays begin processing the next business day.
Delivery time: Once shipped, orders are typically delivered within 5-10 business days within the United States. Total time from order to delivery is generally 8-15 business days. Delivery estimates are not guaranteed and may be affected by the carrier, weather, or other factors outside our control.
Shipping destinations: We currently ship within the United States.
Tracking: You will receive a shipping confirmation email with tracking information once your order ships.
Lost, stolen, or delayed packages: If your tracking shows delivered but you have not received your order, or your package is significantly delayed, please contact us and we will help resolve the issue.
Questions: Email ben@vmicroservices.com or call (702) 805-2271. We respond within 1-2 business days.