Refund policy

Return & Refund Policy

 

We want you to love your order. If you're not completely satisfied, we accept returns of unworn, unwashed items in their original condition within 14 days of delivery.

 

How to start a return: Email us at ben@vmicroservices.com with your order number and the reason for your return. We'll provide return instructions. Items must be sent back within 14 days of delivery.

 

Custom & personalized items: Because they are made to order specifically for you, personalized or custom-printed items are final sale and can only be returned if they arrive damaged, defective, or incorrect.

 

Damaged, defective, or incorrect items: If your order arrives damaged or defective, or you receive an item different from what you ordered, contact us at ben@vmicroservices.com within 7 days of delivery with your order number and clear photos. We will provide a replacement or full refund at no additional cost to you.

 

Return shipping: Customers are responsible for return shipping costs on non-defective returns. Original shipping charges are non-refundable.

 

Refunds: Once we receive and inspect your return, approved refunds are issued to your original payment method within 5-10 business days.

 

Questions: Email ben@vmicroservices.com or call (702) 805-2271. We respond within 1-2 business days.